Privacy Policy
Most Recent Update: September 5, 2024
This Privacy Policy explains how Eco-Cleanology Ltd. collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at www.ecocleanology.com
COLLECTION OF PERSONAL INFORMATION
Information collected directly from you: We may collect personal information directly from you, for example through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, when you contact us for cleaning services. Personal information we collect directly from you may include first and last name, address, email address, and phone number.
USE OF PERSONAL INFORMATION
We use information collected directly from you to provide you with our products and services, customer service and support, and other relevant information. We may also use this information to market our services to you, including by email and text message subject to your consent.
DISCLOSURE OF PERSONAL INFORMATION
- We use Stripe as our payment processor. Stripe uses and processes your payment information in accordance with its privacy policy available at https://stripe.com/privacy .
EMAIL AND TEXT MESSAGE COMMUNICATIONS
We may use SMS to provide you with information about your scheduled appointment, reminders, invoice release, our services or updates about current services. Participation in our SMS communication is voluntary and requires your explicit consent. You may opt-in by subscribing through our website or responding to an invitation sent via email or SMS. We respect your privacy and are committed to protecting your personal information in accordance with this policy.
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.
If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.
YOUR PRIVACY RIGHTS
We may use your personal information provided to us (name, address, phone number, email) for the purpose of providing you with an exceptional service, we will not share your personal information with a third-party agency for any purpose.
You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at info@ecocleanology.com
CHANGES TO THE THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Please review it frequently.
CONTACT INFORMATION
If you have any questions about this policy or our privacy practices, please contact us at info@ecocleanology.com